Time Zone Picker Control Not Working In IP16 (Doc ID 2208392.1)

Last updated on APRIL 06, 2017

Applies to:

Siebel Public Sector Service - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

The TimeZone picker in IP16 vanilla does not appear to work correctly. While the Time Zone dropdown is displayed in the Date/Time picker on a UTC Date Time field, selecting a different Time Zone does not make any difference to the resultant value that is committed to the field/database.

Steps to reproduce...

1. 'Default Time Zone' SysPref set to '(GMT+10:00) Canberra, Melbourne, Sydney' and user's time zone also set to '(GMT+10:00) Canberra, Melbourne, Sydney'
2. Popup date/time picker control on any UI field of type DTYPE_UTCDATETIME
3. Set time with slider controls to be 8:00 AM and select Time Zone from dropdown to be '(GMT+08:00) Perth'
4. Click the 'Done' button
5. Field control now displays the value '08/11/2016 08:00:00'
6. Save and step off the record
7. Step back onto the record and field still displays '08/11/2016 08:00:00'
8. Expected field to display 08/11/2016 11:00:00 AM because user is set to Melbourne time zone.

Cause

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