Siebel Remote : Generate New Database Crash (Doc ID 2208397.1)

Last updated on NOVEMBER 28, 2016

Applies to:

Siebel CRM - Version 8.1.1.6 [21233] and later
Information in this document applies to any platform.

Symptoms

Generate New Database Component crash with the following call stack

The corresponding Gennewdb*.log has the following errors

 

SQLError Statement 0 00000006581030ff:0 2016-10-27 04:06:32 SQL Statement:

SELECT *
FROM SIEBEL.S_REPOSITORY
WHERE NAME = 'Siebel Repository'
DBCLog DBCLogError 1 00000006581030ff:0 2016-10-27 04:06:32 [DataDirect][ODBC Oracle driver][Oracle]ORA-03135: connection lost contact
Process ID: 16830
Session ID: 483 Serial number: 8737

GenericLog GenericError 1 00000006581030ff:0 2016-10-27 04:06:32 SQL Message, 08S01: [DataDirect][ODBC Oracle driver][Oracle]ORA-03135: connection lost contact
Process ID: 16830
Session ID: 483 Serial number: 8737

GenericLog GenericDetail 4 00000006581030ff:0 2016-10-27 04:06:32 Release exclusive write lock for /apps/siebelTH/cimb/ses_oneview/siebsrvr/dbtempl/db45r19.146/siebel.ddl in Gennewdb
GenericLog GenericError 1 00000006581030ff:0 2016-10-27 04:06:32 Error creating and/or reading DDL file (UTLDataExportSql)
GenericLog GenericError 1 00000006581030ff:0 2016-10-27 04:06:32 Error in MainFunction (ReadAndCreateDDLFile)
GenericLog GenericError 1 00000006581030ff:0 2016-10-27 04:06:34 (gennewdb.cpp (610) err=524292 sys=2) SBL-GDB-00004: Error in Main function.

 

 

Cause

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