CRMD Disable Account Form Opening in Outlook (Doc ID 2208610.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Siebel CRM Desktop - Version 8.1.1.14.18 [IP2014] and later
Information in this document applies to any platform.

Goal

Document can be applied to any Siebel and CRM Desktop for Outlook versions

Question:

How can Account form opening by double click on Account List, be disabled ?

Users need only to see the list of accounts, but not to open Account Page.
 

Solution

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