Catalog Refresh in Orders Places Focus on First Category After Adding An Item (Doc ID 2209494.1)

Last updated on DECEMBER 02, 2016

Applies to:

Siebel Consumer Goods - Version 15.15 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On :  15.15 [IP2015] version, Client Functionality


The application loses focus and moves to the first catalog subcategory after adding an Item to the Order.  

When users navigate to a subcategory in the Order Catalog and add an Item to the Order, Siebel loses focus at the selected subcategory and goes back to the first category.

STEPS
1. Launch the application.
2. Navigate to Sales Orders > Drill down on an Order > Go to Catalog view.
3. Select the Catalog from the drop down (Example: Cable) and then select the Product from the category.
4. Click on Add Item button.
5. The item in the Catalog is added, then the Catalog screen is refreshed and focus moves to the first category, rather than remaining on the Item added.

The application should not lose focus when navigating through the Order Catalog.

Cause

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