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Format Of Date Fields On List Applet Changes From "mm/dd/yyyy" to "yyyy-mm-dd" (Doc ID 2209762.1)

Last updated on FEBRUARY 06, 2019

Applies to:

Siebel CRM - Version 16.10 [IP2016] to 16.6 [IP2016] [Release V16]
Information in this document applies to any platform.

Symptoms

When user entering and saving in any date field in the view Applet and navigation off the field, the format it's changing from "mm/dd/yyyy" to "yyyy-mm-dd" format, instead of keeping the "mm/dd/yyyy" format.



Scenario#1

Steps to reproduce this behavior;

Launch Open UI / CallCenter
1. Go to Sitemap > Activities > My Activity
2. Create a new activity
3. Add a Planned Start date
4. The date format it's changing from "mm/dd/yyyy" to "yyyy-mm-dd" after moving to another field.

 

Scenario#2

Steps to reproduce this behavior;

 

Launch Open UI / CallCenter
1. Go to Sitemap > Opportunities > My Opportunities
2. Create a new Opportunity
3. Make sure to use a Start date or Any Date Fields Column
4. Add a new Start date and move to another field.

5. The date format it's changing from "mm/dd/yyyy" to "yyyy-mm-dd" after moving to another field.

 

Screenshot of the behavior below;

 

1. This is the expected date format "mm/dd/yyyy"

 

 

 

 

2. After navigation off the field, the date format it's changing from "mm/dd/yyyy" to "yyyy-mm-dd".

 

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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