SBL-LTY-00163: Work object with ID <?> not found (Doc ID 2212036.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Loyalty Engine - Version 15.15 [IP2015] and later
Information in this document applies to any platform.

Symptoms


After upgrading from Siebel 8.1.1.5 to IP15, Loyalty Batch Engine throws the below error and does not process the Queued Transaction

SBL-LTY-00163: Work object with ID <?> not found.

SBL-DBC-00111: An error has occurred writing to a record.

 

Cause

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