Default PDQ - Does Not Retain Search Criteria in UI When Execute Refine Query (Doc ID 2212339.1)

Last updated on APRIL 14, 2017

Applies to:

Siebel CRM - Version 16.6 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.6 [IP2016] version, Configuration - General

With Default PDQ on a list applet, Query brings up no records with additional search. Default PDQ - does not retain search spec in UI while trying to execute refine Query

Login into Client
Go to Applet which has default PDQ with 0 records
Click on Search and enter

Last Name: abc*
First Name: abc*
Tab out and hit enter

All the records are displayed

Hit Refine Query, see that previous search criteria is missing. Sometimes it retains in one field only. This is not the same when we do the same on applet where there is no PDQ.

Cause

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