Edit Promotion Is Allowing To Add A Promotion Item With More Quantity Than The Max Quantity (Doc ID 2212520.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.9 [IP2015] and later
Information in this document applies to any platform.

Symptoms

I have a promotion Prom1 with below promotion components.
1. Product P1 with Max, Min and Default values as 1,1,1 respectively.
2. Product P2 with Max, Min and Default values as 1,1,1 respectively.
3. Product P3 with Max, Min and Default values as 1,1,1 respectively.

When I add Prom1 in Order Line Items, automatically P1, P2, P3 will get added.
I click on Edit Promotion menu item, and click on Add button for P2 component, then click on Done button. The Application is now adding another line item with P2 product though the max cardinality of P2 for Promotion Prom1 is 1.

Cause

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