Cloning Siebel Enterprise Gives Error "INFO: /: No Such File Or Directory" (Doc ID 2212840.1)

Last updated on DECEMBER 15, 2016

Applies to:

Siebel CRM - Version 8.1.1.11.14 [IP2013] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.11.14 [IP2013] version, Installation

When attempting to clone development siebel server,
the following error occurs.

ERROR
-----------------------
INFO: Executing Command: /bin/csh -c source /opt/Siebel/8.1.1.0.0/ses/gtwysrvr/siebenv.csh&&/opt/Siebel/8.1.1.0.0/ses/gtwysrvr/bin/srvrcfg -u nousername -p nopassword -r /opt/Siebel/8.1.1.0.0/ses/gtwysrvr -g /opt/Siebel/8.1.1.0.0/ses/gtwysrvr/sys/siebns.dat::NSFILE -a gateway -l ENU -i /opt/Siebel/8.1.1.0.0/ses/gtwysrvr/admin/gtwydefs.dat
Oct 06, 2016 2:00:06 PM com.oracle.siebel.cloneconfig.model.services.common.UtilitiesSvc runProgram
INFO: /: No such file or directory.
Oct 06, 2016 2:00:06 PM com.oracle.siebel.cloneconfig.model.services.common.UtilitiesSvc runProgram
INFO: Config Util Exit Value: 1

....

INFO: Error Creating Gateway Server and/or Service. Check Log file for details.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot clone Siebel Server.

Cause

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