Siebel Marketing: Cannot Pick A HTML Content For A Landing Site (Doc ID 2213064.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing Enterprise - Version 15.7 [IP2015] and later
Information in this document applies to any platform.

Symptoms

Cannot pick a HTML Content for a Landing Site.

If you go to a view with an applet with "ckeditorrenderer.js" renderer (like in the view “Landing Site Edit Web Template Task Stp” and the applet “Landing Site Template HTM Detail Form Applet”) then trying to invoke a method that will need to refresh this applet will break any other functionality (like clicking on a pick glyph).

Steps to Reproduce:
1- Connect to Siebel Marketing application
2- Go to Site Map > Landing Sites > All Landing Sites
3- Open the Task panel
4- Start the “Landing site create/update” task
5- Select “Create New landing site” and click “Next”
6- Enter a Site Name and click “Next”
7- In the “Attachment Content”, click on the “+” to create a new record
8- Try to click on the “Pick glyph” of the “File Name” column
Nothing will happen.



Cause

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