Last updated on MARCH 02, 2017
Applies to:Siebel CRM - Version 15.14 [IP2015] and later
Information in this document applies to any platform.
F9 Functionality with Outlook integration has been configured as per the below article for Open UI with DISA Installation:
Siebel CRM OpenUI F9/Microsoft Outlook Integration (Doc ID 2117013.1)
And Configured email response workflows to set the Activity status to Done as per the below link:
But "eMail Response - Update Activity from BCC Message" Workflow is getting failed at the At "Valid Sender Email Address?" Step.
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