Multiple Edit Modes In A Form Applet Not Working Properly In OUI (Doc ID 2213610.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 15.15 [IP2015] and later
Information in this document applies to any platform.

Symptoms

ENVIRONMENT:
=============
15.15 [IP2015]

STATEMENT OF ISSUE/ACTUAL BEHAVIOR:
=============================
The customer states that they implemented different controls in two different edit modes: one for copy record and another for edit record.
When users try to copy a record, the record is not correctly formatted or records don't seem to inherit the value from the copied record.


REPLICATION STEPS:
==================
The issue can be reproduced at will with the following steps:
1. Implemented multiple edit controls as per described in bookshelf
2. Users try to copy a record

EXPECTED BEHAVIOR:
====================
The record should be copied with the correct format.

BUSINESS IMPACT:
================
The issue has the following business impact:
All users in the application will be affected because this issue is affecting the views that are the foundations for our siebel application to work properly business wise. This represents more than 5000 users.
Go Live Date: February, 14th 2017.

Cause

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