Links Within Base Mode List Applet Cannot Be Activated Using Keyboard (Doc ID 2214031.1)

Last updated on DECEMBER 14, 2016

Applies to:

Siebel CRM - Version 8.1.1.14.9 [IP2014] and later
Information in this document applies to any platform.

Goal

Under "Siebel CX Portal" project, for "eService Transaction Links(Nav Links)"Applet Web template and for "Home Page View (SelfService)" View web template item modes are in Base. As Enter button's (CTRL+SHIFT+SPACE) accessibility functionality works for only "Edit List" web template mode.

So, the following steps are not working.
1) Hit ENTER to enter into EDIT mode
2) HIT CTRL+SHIFT+SPACE

Solution

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