Configuring Siebel To Connect To Two Different Telephony Driver Versions (Doc ID 2214077.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CTI - Version 7.7.2.12 SIA[18393] and later
Information in this document applies to any platform.

Goal

We would like to understand if it is possible to connect Siebel to two different versions of a Telephony driver (Genesys) simultaneously such that users can be operational on both configurations.
 

Solution

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