SBL-DAT-00227 error when performing a search in Siebel IP16 (Doc ID 2214434.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 16.5 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.5 [IP2016] version, System Admin

When attempting to perform a search in Siebel application,
the following error occurs.



ERROR
-----------------------

SBL-DAT-00227: Unable to create the Business Service '<?>'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Integrate Siebel with OSES
2. Log into Siebel application
3. Enter search text in a single field to search across OSES search engine


Cause

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