Quote Catalog Tree Applet Disappears When Clicking Show More/ Less Button

(Doc ID 2214560.1)

Last updated on DECEMBER 19, 2016

Applies to:

Siebel CRM - Version 15.7 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.7 [IP2015] version, Order Management

The Quote Catalog Tree Applet disappears when clicking the Show More/ Show Less button in Siebel.

When clicking the Show More / Show Less button in the Quote Catalog Product List Applet - Add to Cart Tree, the product list of Quote Catalog Tree Applet disappears.

The category list should not disappear when clicking the Show More / Show Less button.

STEPS
1. Create several catalogs with a few level of categories.

2. Navigate to Quotes > List > Catalog > Browse.

3. Drill down on a Catalog and a few categories to a list of products.

4. Drill down on another catalog.

Result: The catalog list disappears from the left pane.

Cause

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