Page Cannot be Displayed error in IE 8 supported browser using Siebel IP2015 HI client and HTTPS (Doc ID 2215155.1)

Last updated on DECEMBER 16, 2016

Applies to:

Siebel CRM - Version 15.0 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.0 [IP2015] version, Security / Authentication

ACTUAL BEHAVIOR
---------------
Siebel does not connect with HTTPS on IE8 for IP2015.

EXPECTED BEHAVIOR
-----------------------
Siebel should work with HTTPS on IE8 for IP2015

STEPS
-----------------------
The issue can be reproduced ONLY in customer environment at will with the following steps:
1. Setup HTTPS by importing certificates on web servers.
2. Load balance the web servers and create server certificates for the load balancing servers.
3. Check to see if the HTTPS is working.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot run HTTPS and this was causing a setback.

Cause

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