Workflow Monitor Performance (Doc ID 2215304.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Workflow - Version 8.1.1.7 [21238] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.7 [21238] version, Siebel Workflow

We are facing performance issues with WorkMon, it does not process in time the incoming volume in s_escl_req. In addition at times it stops processing records and has to be restarted. Attaching an indicative log of the process (log level 5) and siebns.dat

In the file WorkMon_0015_15728642.log we see the following which matches the Doc description

SBL-SRB-00047 : Could Not Route Message To XXX with registered key (null) (Doc ID 1584692.1)


ERROR

GenericLog GenericError 1 00000005582d90fc:0 2016-11-17 20:04:29 (srmconn.cpp (3090) err=3735599 sys=0) SBL-SRB-00047: Could not route message to WfProcMgr with registered key (null).
GenericLog GenericError 1 00000005582d90fc:0 2016-11-17 20:04:29 (srmconn.cpp (2744) err=3735599 sys=0) SBL-SRB-00047: Could not route message to WfProcMgr with registered key (null).
GenericLog GenericError 1 00000005582d90fc:0 2016-11-17 20:04:29 (srmconn.cpp (2321) err=3735599 sys=0) SBL-SRB-00047: Could not route message to WfProcMgr with registered key (null).
SrmLayerLog Error 1 00000005582d90fc:0 2016-11-17 20:43:22 (smimtreq.cpp(469) err=1376406 sys=0) No text available : ERR_SMI_DEACTIVATED
GenericLog GenericError 1 00000005582d90fc:0 2016-11-17 20:43:22 (srmconn.cpp (3090) err=1376406 sys=0) SBL-SMI-00150: No text available : ERR_SMI_DEACTIVATED
GenericLog GenericError 1 00000005582d90fc:0 2016-11-17 20:43:22 (srmconn.cpp (2744) err=1376406 sys=0) SBL-SMI-00150: No text available : ERR_SMI_DEACTIVATED
GenericLog GenericError 1 00000005582d90fc:0 2016-11-17 20:43:22 (srmconn.cpp (2321) err=1376406 sys=0) SBL-SMI-00150: No text available : ERR_SMI_DEACTIVATED



Cause

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