Read Audit Is Not Capturing Data When Navigating Between Records
(Doc ID 2215984.1)
Last updated on AUGUST 19, 2022
Applies to:
Siebel CRM - Version 16.0 [IP2016] and laterInformation in this document applies to any platform.
Goal
The following navigations that view different data records are not being captured in the Read Audit.
Scenario 1: Drill down from list view: does not capture the data.
Scenario 2: Click next record from primary bus comp: does record the data.
Scenario 3: Click previous record: does record the data.
Scenario 4: Click next record again: does not record the data.
Is there a parameter that controls this behavior?
Solution
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In this Document
| Goal |
| Solution |
| References |