Read Audit Is Not Capturing Data When Navigating Between Records (Doc ID 2215984.1)

Last updated on DECEMBER 20, 2016

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Goal

The following navigations that view different data records are not being captured in the Read Audit. 

Scenario 1: Drill down from list view: does not capture the data.
Scenario 2: Click next record from primary bus comp: does record the data.
Scenario 3: Click previous record: does record the data.
Scenario 4: Click next record again: does not record the data.

Is there a parameter that controls this behavior?
 

Solution

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