Read Audit Is Not Capturing Data When Navigating Between Records
(Doc ID 2215984.1)
Last updated on SEPTEMBER 22, 2017
Applies to:Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.
The following navigations that view different data records are not being captured in the Read Audit.
Scenario 1: Drill down from list view: does not capture the data.
Scenario 2: Click next record from primary bus comp: does record the data.
Scenario 3: Click previous record: does record the data.
Scenario 4: Click next record again: does not record the data.
Is there a parameter that controls this behavior?
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