DISA with Single Sign-on(SSO) for Siebel Login Fails

(Doc ID 2217605.1)

Last updated on AUGUST 25, 2017

Applies to:

Siebel CRM - Version 15.9 [IP2015] and later
Information in this document applies to any platform.

Symptoms

When trying to edit inline using Desktop Integration Siebel Agent(DISA) and Single Sign-on(SSO) for the Siebel login, it is not possible to open files attachments.

DISA logs show the error message below:

    

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms