My Oracle Support Banner

Siebel CTI Toolbar Visual Discrepancy In HI And SI Mode (Doc ID 2218038.1)

Last updated on DECEMBER 27, 2016

Applies to:

Siebel CRM - Version [23021] and later
Information in this document applies to any platform.


There is an observation wherein the CTI Toolbar appears differently in both HI and SI Mode. The Work Item drop down on the Toolbar is not visible in SI Mode, while the same application when switched to HI mode works fine.

Is this an expected behaviour?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.