Stage Execution Stuck ‘In Progress’ Status due to RollUpCost error (Doc ID 2218180.1)

Last updated on DECEMBER 27, 2016

Applies to:

Siebel Marketing - Version 15.10 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.10 [IP2015] version, Siebel Marketing, Scheduled Stage Execution Stuck ‘In Progress’ Status

Usually the first step for the Program Plans is the Stage Execution, which some times(NOT all the times) fails when execution the vanilla Business Service 'Stage Execution' and remains in Progress instead of "Error" or "Completed"

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a Program Flow
2. Add a Stage, Campaign, etc
3. Schedule the Program
4. Check it execution status. It is In Progress


Cause

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