Date Value Changes When Display Format Is DD/MM/YYYY HH:MM:SS (Doc ID 2218292.1)

Last updated on JANUARY 23, 2017

Applies to:

Siebel Communications - Version 15.9 [IP2015] and later
Information in this document applies to any platform.

Symptoms

The date value changes automatically on each save when the date is on or before 12th of every month.

1. Login to Siebel Tools.
2. Query for the Applet Service Request Detail Applet.
3. Query for the control Date Committed
4. Change the Display format to DD/MM/YYYY HH:mm:ss
5. Compile the changes.
6. Login to Application.
7.Navigate to Service Request list view
8.In the Service Request detail applet, change the date in the Date Committed Control to 08/09/2016. This is 08-Sep-2016.
9. Save the record.
The value changes to 09-08-2016 which is 09-Aug-2016.
Now save again, the value changes back to 08-Sep-2016

This happens for dates till 12th of the concerned month.

Cause

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