Last updated on APRIL 06, 2017
Applies to:Siebel CRM - Version 16.0 [IP2016] to 16.9 [IP2016] [Release V16]
Information in this document applies to any platform.
On : 15.15 [IP2015] version, Order Management
When adding a 'Promotion Group' in a Quote, the following error message displays:
Users are not able to add items in a Quote/Order for a Promotion Group.
The Promotion Group is added to the Quote/Order incorrectly (i.e., without the required child items).
1. Launch application in Open UI using IE 11 (or Firefox).
2. Go to Quote > 'Quote-Browse Catalog View'.
3. In the catalog/categories, search for a 'Promotion Group'.
4. Try to add this Promotion Group to an existing Quote (or a newly created Quote).
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