Currency Pop-up Applet Hangs For Read Only Currency Fields With (SBL-UIF-00313) Error

(Doc ID 2220052.1)

Last updated on JANUARY 10, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.18 [IP2014] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.14.18 [IP2014] version, Client Functionality

When using Open UI, the application hangs after opening the Currency Pop-up Applet on read only (RO) currency fields.

STEPS


CASE 1:

1. Launch application using Open UI with an HTML5-compliant browser.
2. Go to a view with a Read Only currency field (e.g., Sales Order).
3. Click on the currency icon of the field to open the pop-up.
4. Try to change currency code.
5. Save.

Result: The user cannot move from the pop-up and the following error displays: 

An error happened during restoring the context for requested location.(SBL-UIF-00313).


CASE 2:


1. Launch application using Open UI with an HTML5-compliant browser.
2. Go to a view with a Read Only currency field (e.g., Sales Order).
3. Click on the currency icon of the field to open the pop-up.
4. Click out of currency pop-up.

Result: The user cannot move from the pop-up and the following error displays:

Method WriteRecord is not allowed here.(SBL-UIF-00348)

  

Cause

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