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Obiee Upgrade, Update Count On Segment Tree Designer Failing With Code:QS2QOLYY:GPGXABJT:U9KP7Q94 (Doc ID 2220261.1)

Last updated on JUNE 15, 2020

Applies to:

Siebel Marketing - Version 16.7 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.7 [IP2016] version, Siebel Marketing

When attempting to run an Update Count in the Segment Tree designer, the follow error is seen:

An error occurred while updating the counts
Job request of type "GetCount" failed.
Error Details
Error Codes: QS2QOLYY:GPGXABJT:U9KP7Q94

Unable to write cache object with GUID "21eafee0-0d7a-1000-8567-0a2900cf0000" to web catalog.
Path not found (/system/mktgcache/<SERVERNAME>/21eafee0-0d7a-1000-8567-0a2900cf0000)


QS2QOLYY:GPGXABJT:U9KP7Q94


In 12C go to Segment Tree Designer and try to update record count.


Due to this issue, users cannot update record count

Cause

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In this Document
Symptoms
Cause
Solution
References


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