Siebel IP 2016 16.6 Program Flowchart View Missing Data Values And Flowchart Connectors

(Doc ID 2220502.1)

Last updated on APRIL 24, 2017

Applies to:

Siebel Marketing - Version 16.6 [IP2016] and later
Information in this document applies to any platform.


On : 16.6 [IP2016] version, Client Functionality

Program Flowchart View is void of its connectors and data, and is currently unusable.

Program Flowchart View should contain the flowchart connectors and related data to use this view as expected.

The issue can be reproduced at will with the following steps:
Marketing application
- Create a Program
- Drilldown on Program to Program Flowchart view
- Select a 'Stage' and drag on to the canvas
- Create a 'Campaign' by dragging on to the canvas. In the popup, select 'New' and add a campaign name
- The campaign is added with no connector
- Navigate to another view and back again
- The form applet data is 'empty' and there are no connectors between the stage and the connector

The issue has the following business impact:
Due to this issue, users are not able to access the Program Flowchart View, as it is currently unusable.


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