Siebel Search With IP16 Fails When Searching With An Ampersand Character
(Doc ID 2220697.1)
Last updated on AUGUST 22, 2018
Siebel CRM - Version 16.0 [IP2016] and later Information in this document applies to any platform.
On : 16.0 [IP2016] version, Client Functionality
ACTUAL BEHAVIOR --------------- Siebel Search with IP16 fails when searching with an ampersand character
Siebel Search fails when the value of a search field includes an ampersand character. This is reproducible in vanilla Siebel 16.1.
Repro steps - Using Siebel Search click Advanced Find - Select a Find Category, e.g. Account - Search for Account name which includes an ampersand, e.g. “Hastings & Rother NHS Trust” - Search results are displayed however there is no query criteria applied, all records are returned (see screen shot) - Looking at the log file, no bind variables is applied to the query.
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