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Launching A Campaign Twice With Same List Distributions Fails (Doc ID 2221265.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing - Version 15.11 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.11 [IP2015] version, Siebel Marketing

When attempting to launch a campaign twice with same List Distribution,
the following error occurs.

ERROR
-----------------------
Error occurs saying: Error/Warning : Error invoking service 'Wave Execution', method 'SendOffers' at step 'Send Offers / Vendor Lists'.(SBL-BPR-00162)
--
The same values for 'ListExportFileName' already exist.
If you would like to enter a new record, please ensure that the field values are unique.(SBL-DAT-00382)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Create campaign with any offer, any segment and load it.
Than add a list distribution which will output a file like this: string + current date. For example ...\Marketing\Lists\MMEWelcomeEmail2016-11-25.csv
Load the campaign.
Generated list is added as a child record below list distribution.
Load campaign again
Launch campaign again.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot launch campaign twice.

Cause

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In this Document
Symptoms
Cause
Solution


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