CTI Event Handler Creates A New Activity Record Unexpectedly
(Doc ID 2221955.1)
Last updated on JANUARY 17, 2017
Applies to:Siebel CRM - Version 15.8 [IP2015] and later
Information in this document applies to any platform.
CTI event handler for call release calls a business service but it does not have NewRecord method in it. But it sometimes creates a new record unexpectedly.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document