Siebel Mobile: Adding eCalendar views to Sales Mobile application leads to error SBL-UIF-00317 (Doc ID 2223179.1)

Last updated on JANUARY 25, 2017

Applies to:

Siebel Mobile Applications - Version 15.10 [IP2015] and later
Information in this document applies to any platform.

Symptoms

Siebel Mobile Specific - on version: 15.10 [IP2015]

ACTUAL BEHAVIOR
---------------
Unable to drilldown into Calendar Screen for the application: Siebel Sales Enterprise Mobile

In Siebel Sales Enterprise Mobile application, following Calendar Screens identified in Tools were added:
- SHCE Sales eCalendar Screen OR
- Mobile Sales eCalendar Screen

But when testing the results, trying to drill down to respective Calendar / Kalender screen leads to error:


ERROR
-----------------------
SBL-UIF-00317

Cannot load the class "CSSSWEFrameLSGridDay" for applet: 'SHCE Sales eCalendar Daily Applet - My'.(SBL-UIF-00317)


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, Mobile users cannot use those Calendar screens in Sales Mobile application.

Cause

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