Siebel Mobile: Adding eCalendar views to Sales Mobile application leads to error SBL-UIF-00317

(Doc ID 2223179.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Mobile Applications - Version 15.10 [IP2015] and later
Information in this document applies to any platform.


Siebel Mobile Specific - on version: 15.10 [IP2015]

Unable to drilldown into Calendar Screen for the application: Siebel Sales Enterprise Mobile

In Siebel Sales Enterprise Mobile application, following Calendar Screens identified in Tools were added:
- SHCE Sales eCalendar Screen OR
- Mobile Sales eCalendar Screen

But when testing the results, trying to drill down to respective Calendar / Kalender screen leads to error:


Cannot load the class "CSSSWEFrameLSGridDay" for applet: 'SHCE Sales eCalendar Daily Applet - My'.(SBL-UIF-00317)

The issue has the following business impact:
Due to this issue, Mobile users cannot use those Calendar screens in Sales Mobile application.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms