Vanilla Login Swecommon.js JS Exception Issue (Doc ID 2223895.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 16.7 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.7 [IP2016] version, Client Functionality

When attempting to login to application
the following error occurs.

ERROR
-----------------------
'TypeError:Cannot read property 'get' of undefined' from developer tools


STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) Show login page
2) Start developer tools F12 and set pause on exception
3) Type in any credentials in the login page
4) In the developer tools the line 51 of swecommon.js gets highlighted and exception is thrown because SiebelApp.Constants ist not defined at that point

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot able to login to application

Cause

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