Error While Processing Transaction In Siebel Loyalty (Doc ID 2224241.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Loyalty Engine - Version 16.6 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.6 [IP2016] version, Loyalty

When attempting to run transaction real time the following error occurs -

 

1]Error invoking service 'LOY Processing Engine', method 'SubmitObjectForProcessing' at step 'Invoke Submit Object'.(SBL-BPR-00162)
[2]Could not route message to LoyEngineRealtime with registered key (null).
[3]Cannot find any available remote SRB server that request can be routed to



Cause

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