My Oracle Support Banner

Dispatch Board - Column Header Re-size Issue (Doc ID 2224382.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Field Service - Version 15.17 [IP2015] to 16.7 [IP2016] [Release V15 to V16]
Information in this document applies to any platform.

Symptoms

On : 15.17 [IP2015] version, Field Service

ACTUAL BEHAVIOR
---------------
When Dispatch Board is opened and the columns re-sized, the header is re-sized but not the column

EXPECTED BEHAVIOR
-----------------------
Both column and header should be re-sized

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Dispatch Board
2. Ensure there is data in the service region
3. Select the header and re-size the column
4. The header is re-sized but not the records within the applet

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot re-size the UI

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.