QUERY PERFORMED VIA TAB IS NOT GETTING CORRECT RESULTS (Doc ID 2224441.1)

Last updated on MARCH 13, 2017

Applies to:

Siebel CRM - Version 16.7 [IP2016] and later
Information in this document applies to any platform.

Symptoms

STEPS:

The issue can be reproduced at will with the following steps:

 

1. Navigate to the Application - Data > List of Values
2. Click Query, tab to Language Independent Code and enter `Banking¿, tab to
Order and enter `1¿, and click execute query. Query works fine:
3. Query for Type = `XXX¿ so no records are displayed.
4. Click Query, tab to Language Independent Code and enter `Banking¿, tab to
Order and enter `1¿, and click execute query. This time the search entered
is ignored and all records are displayed
5. If you had added logging to grab the search expressions and search specs
they would be blank. If you click into the fields instead of tabbing to the
fields, the query works fine

 

Cause

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