Record Count Shortcut Is Not Working When Bookmark URL Is Used
Last updated on JANUARY 19, 2017
Applies to:
Siebel Tools - Version 15.15 [IP2015] and laterInformation in this document applies to any platform.
Symptoms
STEP:
1. Login into the Siebel Application and Navigate to the Account Screen > My Account View and copy the URL
2. Do CTRL+SHIFT+3 which will show how many records are in the view.
3. Navigate to another view in our case I navigated to My Quote's View and did CTRL+SHIFT+3
4. Now in the Address bar typed following URL which was copied in (1)
http://machinename:portnumber/callcenter_enu/start.swe?SWECmd=GotoView&SWEView=Account+List+View
5. Which will navigate back to the My Account View. Here do the CTRL+SHIFT+3 again and it is not showing the record count.
2. Do CTRL+SHIFT+3 which will show how many records are in the view.
3. Navigate to another view in our case I navigated to My Quote's View and did CTRL+SHIFT+3
4. Now in the Address bar typed following URL which was copied in (1)
http://machinename:portnumber/callcenter_enu/start.swe?SWECmd=GotoView&SWEView=Account+List+View
5. Which will navigate back to the My Account View. Here do the CTRL+SHIFT+3 again and it is not showing the record count.
Cause
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