Prevent Excluded Items From Being Processed By Configurator Eligibility Compatibility Workflow
(Doc ID 2225643.1)
Last updated on NOVEMBER 04, 2020
Applies to:Siebel CRM - Version 16.6 [IP2016] and later
Information in this document applies to any platform.
Products which are excluded in configurator UI still gets picked by the Eligibility and Compatibility workflows
Steps to replicate
1. Product Definition:
¦- Relationship: CLASS 0,1,0 > UI Prop: Excluded: Y
¦- Rel Domain:
Note: for all products above have"Check Eligibility" flagged to "Y"
2. Bundle Definition:
¦- ROOT_PRODUCT, 1/1/1
While activating such Bundle and customize the product "ROOT_PRODUCT" those products:
despite the fact are not visible (are still processed by Eligibility and Compatibility) still returned back by the step "Pre Pick Get Row Set" in "Configurator Eligibility Compatibility Workflow"
How can excluded products be prevented?
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In this Document