Mobile Touchscreen Device Does Not Show the Records Properly
(Doc ID 2225851.1)
Last updated on FEBRUARY 04, 2019
Applies to:
Siebel CRM - Version 16.5 [IP2016] and laterInformation in this document applies to any platform.
Symptoms
ACTUAL BEHAVIOR
Mobile TouchScreen device does not show the records properly
For a mobile device, if you go to a list applet where you have only one
record in the list, that record is not totally visible since the horizontal scrollbar is overlapping the record.
EXPECTED BEHAVIOR
For a mobile device, if you go to a list applet where you have only one
record in the list, that record should be totally visible and the horizontal
scrollbar should not overlap the record.
STEPS
Issue could be replicated using a desktop client (in Chrome) and by using F12 to toggle device toolbar.
Select the mobile version and then refreshed the browser.
1) Go to Opportunities>> Opportunities List
2) Press Search button and try to introduce "Opportunity Name" field.
You will see that only half of the record is visible
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |