My Oracle Support Banner

Issue With Query In Form And List Applet Of OpenUI (Doc ID 2225955.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel Life Sciences CRM - Version 15.17 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.17 [IP2015] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Issue with query in Form and List Applet of OpenUI

Customer is using Siebel ePharma application 15.17 with OpenUI.

In OpenUI application, when we navigate to Customer Detail view and click on the Query button in List applet. And then Query on the child Service Request List applet, the Query mode of the Customer Detail is retained and the Service Request List applet also displays in Query mode.
Hence both the applets are displayed in Query mode. Where as in HI, on following the same step, the Customer Detail applet returns to the Edit mode on querying in Service Request List applet.


EXPECTED BEHAVIOR
-----------------------

In OpenUI application, when we navigate to Customer Detail view and click on the Query button in List applet. And then Query on the child Service Request List applet, the Query mode of the Customer Detail is retained and the Service Request List applet also displays in Query mode.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

In OpenUI application, when we navigate to Customer Detail view and click on
the Query button in List applet. And then Query on the child Service Request
List applet, the Query mode of the Customer Detail is retained and the
Service Request List applet also displays in Query mode.

Hence both the applets are displayed in Query mode. Where as in HI, on
following the same step, the Customer Detail applet returns to the Edit mode
on querying in Service Request List applet.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.