Is It Possible To Remove Order Created Without Items When Closing The Agreement Pop Up?

(Doc ID 2226882.1)

Last updated on JANUARY 25, 2017

Applies to:

Siebel eConfigurator - Version 8.0.0.3 [20416] and later
Information in this document applies to any platform.

Goal

Remove Order created on top of an Active asset which is having an Agreement line i.e CP in Active status is getting created without line items.


As per the current behavior, when Remove order is created by clicking a Remove button on Asset applet, there is a pop up applet "UMF Messages Active Popup Applet" which is displayed and it has 4 options 'Accept','Reject', 'Close' and the 'X' close option on the right corner of the applet.

If Accept is clicked, then Remove Order is created with Line items but on clicking any other options except "Accept", Order is created without line items.

Solution

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