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Siebel Marketing Crashes while Changing Frequency in Campaign Schedule and Click Save All (Doc ID 2228117.1)

Last updated on NOVEMBER 22, 2019

Applies to:

Siebel Marketing - Version 16.5 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.5 [IP2016] version, Siebel Marketing

ISSUE STATEMENT

In Siebel Marketing, in the view "Campaign Calendar Detail View", change the frequency from daily to weekly and I click on the button "Save All", the object manager crashes.


STEPS

The issue can be reproduced at will with the following steps:
Campaign Management
Campaign List
Drilldown a Campaign
Schedule
Click on +
Change the Type and Frequency to Daily
Save this one
Navigated back to Schedule Calendar
Click on the activity created in Calendar
Change the Frequency now to Weekly
Save All

Findings:
Server Crashed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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