Siebel Marketing Crashes while Changing Frequency in Campaign Schedule and Click Save All

(Doc ID 2228117.1)

Last updated on APRIL 25, 2017

Applies to:

Siebel Marketing - Version 16.5 [IP2016] and later
Information in this document applies to any platform.

Symptoms

On : 16.5 [IP2016] version, Siebel Marketing

ACTUAL BEHAVIOR
---------------
In Siebel Marketing, in the view "Campaign Calendar Detail View", change the frequency from daily to weekly and I click on the button "Save All", the object manager crashes.


EXPECTED BEHAVIOR
-----------------------
Object Manager should not crash on changing the frequency.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Campaign Management
Campaign List
Drilldown a Campaign
Schedule
Click on +
Change the Type and Frequency to Daily
Save this one
Navigated back to Schedule Calendar
Click on the activity created in Calendar
Change the Frequency now to Weekly
Save All

Findings:
Server Crashed.

Cause

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