Sequencing of Promotion Products in 'Edit Promiotion' (Doc ID 2228505.1)

Last updated on MARCH 06, 2017

Applies to:

Siebel CRM - Version 8.1.1.14.15 [IP2014] and later
Information in this document applies to any platform.

Symptoms

In the 'Edit Promotion' applet, the component Products are not shown in the sequence defined in the User Interface tab

STEPS TO REPRODUCE
-------------------------

  1. Launch the Siebel Client
  2. Sitemap > Administration - Product > Product Definitions
  3. Create 12 simple products "Prod 1" to "Prod 12"
  4. Release the Products
  5. Sitemap > Administration - Product > Product Promotions
  6. Create a Bundled Promotion called 'Sequencing Bundle'
  7. Add the 12 products created above in the 'Products' tab
  8. Navigate to the 'User Interface' tab and sequence the products in the following Order:
    • Product Name           Sequence
    • Prod 1                          1
    • Prod 2                          2
    • ....
    • Prod 11                        11
    • Prod 12                        12
  9. Release the promotion and clear cache.
  10. Create a Sales Order
  11. Add a line item for 'Sequencing Bundle'
  12. From the Applet's Menu click 'Edit Promotion'
  13. In the 'Edit Promotion' applet, the Component Products are shown in the following order:
    • Product Name           Sequence
    • Prod 1                          1
    • Prod 10                        10
    • Prod 11                        11
    • Prod 12                        12
    • Prod 2                          2
    • ....
    • Prod 9                          9

Products in 'Edit Promotion' should be shown in the sequence defined in the User Interface tab.

Cause

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