Restrict Size of Siebel Inbound Activity Attachments For Incoming Messages , Original Message.txt files And Actual Attachments. (Doc ID 2228546.1)

Last updated on JANUARY 30, 2017

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.
Need to tr

Symptoms

 Customer inquired about reducing the size of Original Message.txt files attached as attachments for Inbound email, as they take a lot of space, especially the end of these files using lots of space taken by base64 encoding like below (note these are NOT junk characters) :

 

Content-Disposition: attachment; filename="Siebel_Test.zip"
Content-transfer-encoding: base64

 

dmVyeSByZXF1ZXN0LnBkZuy8BVBcy/Y3ivvgOkggeCDo4O4enBAsEGyQ4BoILkEGCQkEd4cEDQ7B
BkkIg0Nwl+Aa/EHs5txzv++771X9X72qd2b47e7dvXr1kt49q3d1Q68mLXufk40Hg75rMzoLg4ea
g9r+iTWGsDC7srmdpQuYmvemRINd1srWxdyJml3W1sTFXNrc1N7MXFQUw9nFydzkKYZHSudDfc1J
WcIoJEmj+VZ50kCJD9CYsgcRjSdKSkNkTjuHNAqJ61LDjF8svqBzOH5JFD0OPZw9tHdlEGEhMyV4
qZCcLEL1qMHStfkg1b6fSqSryphC81rk3NklBYuK/OJQZp9CqaiY0wSgszv0alAy+Qt0YTK/h7ZM

Base64 is a group of similar binary-to-text encoding schemes that represent binary data in an ASCII string format by translating it into a radix-64 representation.

Changes

 none

Cause

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