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Restrict Size of Siebel Inbound Activity Attachments For Incoming Messages , Original Message.txt files And Actual Attachments. (Doc ID 2228546.1)

Last updated on NOVEMBER 04, 2019

Applies to:

Siebel CRM - Version 8.1.1.11 [IP2013] and later
Information in this document applies to any platform.
Need to tr

Symptoms

 Customer inquired about reducing the size of Original Message.txt files attached as attachments for Inbound email, as they take a lot of space, especially the end of these files using lots of space taken by base64 encoding like below (note these are NOT junk characters) :

 

Content-Disposition: attachment; filename="Siebel_Test.zip"
Content-transfer-encoding: base64

 

dmVyeSByZXF1ZXN0LnBkZuy8BVBcy/Y3ivvgOkggeCDo4O4enBAsEGyQ4BoILkEGCQkEd4cEDQ7B
BkkIg0Nwl+Aa/EHs5txzv++771X9X72qd2b47e7dvXr1kt49q3d1Q68mLXufk40Hg75rMzoLg4ea
g9r+iTWGsDC7srmdpQuYmvemRINd1srWxdyJml3W1sTFXNrc1N7MXFQUw9nFydzkKYZHSudDfc1J
...

Base64 is a group of similar binary-to-text encoding schemes that represent binary data in an ASCII string format by translating it into a radix-64 representation.

Changes

 none

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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