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How To Disable Master Cases Creation From HLS Case BC (Doc ID 2229856.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel CRM - Version 8.2.2.14.6 [IP2014] to 16.8 [IP2016] [Release V8 to V16]
Information in this document applies to any platform.

Goal

Is there a supported option/workaround in the Siebel Repository that allows users to disable functionality of Master Cases being automatically created with the use of HLS Case Business Component (BC)?
 

Solution

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