JAWS Does Not Annouce The Error/warning Message In Siebel Error/warning Message Pop Ups.

(Doc ID 2230034.1)

Last updated on FEBRUARY 02, 2017

Applies to:

Siebel CRM - Version [IP2013] and later
Information in this document applies to any platform.


On : [IP2013] version, Client Functionality

JAWS does not annouce the error/warning message in Siebel error/warning message pop ups.
If we have some validations on a field and when an Error/Warning message is displayed on the screen by siebel, the same is not read by JAWS.

Popup messages are not read by Jaws

Popup messages should be read by Jaws

The issue can be reproduced at will with the following steps:
1. Go to any Screen
2. Create new record and try to save the record.
3. In contact Required field popup error message pops up , which is not read by Jaws as the focus in not on popup

The issue has the following business impact:
Users will not be able to hear the error popped up.


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