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JAWS Does Not Annouce The Error/warning Message In Siebel Error/warning Message Pop Ups. (Doc ID 2230034.1)

Last updated on MAY 14, 2020

Applies to:

Siebel CRM - Version [IP2013] and later
Siebel Public Sector Service - Version 18.9 to 18.9 [Release V17]
Information in this document applies to any platform.


On : [IP2013] version, Client Functionality

JAWS does not annouce the error/warning message in Siebel error/warning message pop ups.
If we have some validations on a field and when an Error/Warning message is displayed on the screen by siebel, the same error message is not read by JAWS.

The issue can be reproduced at will with the following steps:
1. Go to any Screen
2. Create new record and try to save the record.
3. In contact Required field popup error message pops up , which is not read by Jaws as the focus in not on popup

Note: Same behavior is seen with NVDA tools




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