JAWS Does Not Annouce The Error/warning Message In Siebel Error/warning Message Pop Ups.
(Doc ID 2230034.1)
Last updated on MAY 14, 2020
Applies to:Siebel CRM - Version 126.96.36.199.17 [IP2013] and later
Siebel Public Sector Service - Version 18.9 to 18.9 [Release V17]
Information in this document applies to any platform.
On : 188.8.131.52.17 [IP2013] version, Client Functionality
JAWS does not annouce the error/warning message in Siebel error/warning message pop ups.
If we have some validations on a field and when an Error/Warning message is displayed on the screen by siebel, the same error message is not read by JAWS.
The issue can be reproduced at will with the following steps:
1. Go to any Screen
2. Create new record and try to save the record.
3. In contact Required field popup error message pops up , which is not read by Jaws as the focus in not on popup
Note: Same behavior is seen with NVDA tools
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document