Creating Activity With Done Status throws error in IP16

(Doc ID 2230139.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel CRM - Version 16.0 [IP2016] and later
Information in this document applies to any platform.

Symptoms

BEHAVIOR
------------------
Status Done on Activity updates this record to read only and changes status of Service Request on older Siebel Version 8.1.1.10.

On upgrading IP16 this error activity is read only and status of Service Request is not changed.

STEPS to replicate
----------------------------
1. On BC Action create 2 new calculated fields:
    #1. Field named Test with calculated value: IIF([Status]=LookupValue("EVENT_STATUS","Done"), "Y", "N")
    #2. Field named Test2 with calculated value: IIF([Test] = "Y" OR [BC Read Only Flag] = "Y","Y","N")

2. Modify business component user property BC Read Only Field from BC Read Only Flag to Test2

3. Compile and test

ERROR

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms