Creating Activity With Done Status throws error in IP16 (Doc ID 2230139.1)

Last updated on FEBRUARY 03, 2017

Applies to:

Siebel CRM - Version 16.5 [IP2016] and later
Information in this document applies to any platform.

Symptoms

STATEMENT OF ISSUE/ ACTUAL BEHAVIOR:
==============================
Status Done on Activity updates this record to read only and changes status of Service Request on older Siebel Version 8.1.1.10.

On upgraded version 16.5 after this error activity is read only but status of Service Request is not changed.

REPLICATION STEPS:
==================
The issue can be reproduced at will with the following steps:
1. On BC Action created 2 new calculated fields:
    #1. Field named Test with calculated value: IIF([Status]=LookupValue("EVENT_STATUS","Done"), "Y", "N")
    #2. Field named Test2 with calculated value: IIF([Test] = "Y" OR [BC Read Only Flag] = "Y","Y","N")

2. Modified business component user property BC Read Only Field from BC Read Only Flag to Test2

3. Compiled and tested

ERROR
====================
"You cannot currently update this record. Please check the No Update properties on the Applet, Business Component, and Link.(SBL-DAT-00284)".

Cause

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