Custom Html,css And Js Files Are Not Getting Downloaded (Doc ID 2230393.1)

Last updated on FEBRUARY 23, 2017

Applies to:

Siebel CRM - Version 16.6 [IP2016] and later
Information in this document applies to any platform.

Symptoms

STATEMENT OF ISSUE/ACTUAL BEHAVIOR:
=============================
The custom configuration of the home page even though was added in Manifest Screen it is not showing up on the UI

REPLICATION STEPS:
==================
The issue can be reproduced at will with the following steps:
1. Create the custom CSS and JS files

2. Place the files in the corresponding folders:
      a. JS files location E:\Siebel\16.0.0.0.0\eappweb\PUBLIC\scripts\siebel\custom
      b. Html Templates location E:\Siebel\16.0.0.0.0\eappweb\PUBLIC\htmltemplates\Custom
      c. Css files location  E:\Siebel\16.0.0.0.0\eappweb\PUBLIC\files\custom
      d. Image files location  E:\Siebel\16.0.0.0.0\eappweb\PUBLIC\images\janna

3. Add the custom files under Manifest Screens:
      a. htmltemplates/Custom/index.html  
      b. files/custom/butstrap.min.css
      c. files/custom/style.css
      d. siebel/custom/bootstrap.min.js
      e. siebel/custom/jquery.min.js

4. Save the changes

5. Restart the server and test

EXPECTED BEHAVIOR:
====================
The new custom login page should show on the UI

Cause

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