White Space between Employee and Calendar on FS Dispatch Board Gantt Applet

(Doc ID 2231030.1)

Last updated on FEBRUARY 07, 2017

Applies to:

Siebel Field Service - Version 15.16 [IP2015] and later
Information in this document applies to any platform.

Symptoms

On : 15.16 [IP2015] version, Field Service

We have 6 fields on the Employee applet and when the Dispatch Board (FS AxGanttChart View) is loaded, the employee applet only displays 2 of them (20-80 ratio). As I want to see all of the employee fields, I drag the calendar applet to make the applet 50-50 ratio. Upon selecting a Service Region, there is a white space in between the employee and calendar and can no longer drag the calendar back to sit side by side with the Employee. Please see attachment for the issue.

ACTUAL BEHAVIOR
---------------
Selecting a Service Region, there is a white space in between the employee and calendar and can no longer drag the calendar back to sit side by side with the Employee.

EXPECTED BEHAVIOR
-----------------------
Should be able to drag the calendar back to sit side by side with the Employee.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to FS AxGanttChart View having the 6 field on employee applet.
2. selecting a Service Region and drag the calender
3 and then drag back to sit side by side with the Employee

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot .

Cause

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