Intermittent blank page after entering Siebel user credentials

(Doc ID 2231488.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel CRM - Version 15.5 [IP2015] and later
Information in this document applies to any platform.


On : 15.5 [IP2015] version, System Admin

Users sometimes cannot login in Siebel application.

They can launch the Siebel login page but they are getting a blank page after enter the Siebel credentials

Users should be able to log into Siebel application after providing the user credentials in Siebel login page

The issue can be reproduced at will with the following steps:
1. Launch the Siebel login page
2. Enter user credentials


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