Siebel CRM 8.2.2.2 Processes Not Starting Up On Oracle Linux 6.8 on Exalogic (Doc ID 2231625.1)

Last updated on FEBRUARY 14, 2017

Applies to:

Siebel CRM - Version 8.2.2.2 SIA[23016] and later
Information in this document applies to any platform.

Symptoms

Customer is experiencing a core file crash on Linux 6 with Siebel IP2013 when starting the Siebel Enterprise.  The Main Win processes are crashing.

#0 0xf60c8bfd in MwSetTmpFilesDir() () from /u01/app/siebel/8.2.2/ses/siebsrvr/mw/lib/libkernel32.so
#1 0xf60f06ec in mkshm_trylock () from /u01/app/siebel/8.2.2/ses/siebsrvr/mw/lib/libkernel32.so
#2 0xf60f0aa4 in mkshm () from /u01/app/siebel/8.2.2/ses/siebsrvr/mw/lib/libkernel32.so
#3 0xf60f2535 in sys_setup () from /u01/app/siebel/8.2.2/ses/siebsrvr/mw/lib/libkernel32.so
#4 0xf61522ef in MwKernel32Init () from /u01/app/siebel/8.2.2/ses/siebsrvr/mw/lib/libkernel32.so
#5 0xf645f196 in MwCWInitLite () from /u01/app/siebel/8.2.2/ses/siebsrvr/mw/lib/libgdiuser32.so
#6 0xf645ebde in MwMainwinInitLite () from /u01/app/siebel/8.2.2/ses/siebsrvr/mw/lib/libgdiuser32.so
#7 0xf645eacc in MwMainwinInit () from /u01/app/siebel/8.2.2/ses/siebsrvr/mw/lib/libgdiuser32.so
#8 0x08099f72 in mainwin_init ()
#9 0xf61529d3 in global_init () from /u01/app/siebel/8.2.2/ses/siebsrvr/mw/lib/libkernel32.so
#10 0xf616a083 in MwInitDLL () from /u01/app/siebel/8.2.2/ses/siebsrvr/mw/lib/libkernel32.so
#11 0xf61d11a2 in _Initializermsvcrt::pre_construct() () from /u01/app/siebel/8.2.2/ses/siebsrvr/mw/lib/libmsvcrt.so
#12 0xf61d0fde in _Initializermsvcrt::_Initializermsvcrt() () from /u01/app/siebel/8.2.2/ses/siebsrvr/mw/lib/libmsvcrt.so
#13 0xf61e4a77 in __static_initialization_and_destruction_0 () from /u01/app/siebel/8.2.2/ses/siebsrvr/mw/lib/libmsvcrt.so
#14 0xf61e4a9a in global constructors keyed to _view_build502.linux_vobs_mw_mw_init.CfEF8ib () from /u01/app/siebel/8.2.2/ses/siebsrvr/mw/lib/libmsvcrt.so
#15 0xf61e4b05 in __do_global_ctors_aux () from /u01/app/siebel/8.2.2/ses/siebsrvr/mw/lib/libmsvcrt.so
#16 0xf61d05be in _init () from /u01/app/siebel/8.2.2/ses/siebsrvr/mw/lib/libmsvcrt.so
#17 0x4e4f00ef in _dl_init_internal () from /lib/ld-linux.so.2
#18 0x4e4e188f in _dl_start_user () from /lib/ld-linux.so.2

 

Cause

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